Services for Distributors
- Assist non-USA distributors in establishing direct business links with manufacturers and suppliers in the USA.
- Provide guidance to distributors on the entire process of importing USA-supplied goods: beginning with the shipment out of the manufacturer’s warehouse; to the transport of products to a distributor’s freight forwarder; and on to its destination.
- Provide technical training to distributors; including training the distributor’s purchasing department team members; and supplying salespeople with technical product know-how that will help provide the best possible support to the distributor’s end consumers.
- Assist in solving problems with regards to shipments; including missing, wrong, or damaged shipments for our distributors outside of USA, to the distributor’s destination.
- Help provide appropriate product warranty remedies to distributors in unique international situations.
- Participate in joint fleet sales calls with distributors with the purpose of providing technical training to end consumers; and helping distributors explain a brand’s features and benefits to end consumers.
- Assist in providing documentation and technical product support literature (bilingually) in a relevant manner for the distributors.
- Help distributors identify products that are being requested by its end-consumers by the way of images, videos, part numbers (cross references) or vehicle applications.
- Assist with payment credit terms for distributors to help facilitate international commerce and transactions between a manufacturer and a distributor.
- Assist with processing orders and provide quotes for transactions between a distributor and a manufacturer via LASCO’s proven method that minimizes errors.
- Work alongside a distributor and a manufacturer to expedite rush orders; or help process those orders that have a delivery dates with specific requirements (for example, those that need to be delivered by a certain date to allow them being included on a specific ship sailing).
- Track information for our distributors via LASCO’s proprietary CRM system, to allow for follow up and providing reports for distributors.